1. Information We Collect
We collect account data you provide directly, such as email address, username, profile information, and transaction-related messages.
We also collect technical usage data such as device/browser metadata, IP address, session events, and error logs to maintain reliability and security.
2. How We Use Information
Your information is used to operate marketplace features, process orders, manage escrow, provide support, and prevent abuse.
We may analyze aggregate platform activity to improve performance, safety systems, and overall user experience.
3. Payments and Third-Party Services
Payment and payout workflows may use trusted third-party providers. Those providers process billing data under their own legal terms and privacy policies.
We do not store full card numbers on our servers.
4. Data Sharing
We do not sell your personal data. Data may be shared only when required for service delivery, legal compliance, fraud prevention, or dispute resolution.
Limited order details may be visible to counterparties when needed to complete and verify transactions.
5. Retention and Security
We retain data for as long as needed for legitimate business purposes, legal obligations, and dispute handling.
Reasonable administrative and technical safeguards are used to protect your information, but no internet system is completely risk-free.
6. Your Rights and Choices
You may request profile updates or account deletion by contacting Support@tibianhub.com. Some data may be retained where required by law or for fraud-prevention records.
You may also manage account settings and notification preferences inside your profile when available.
7. Policy Updates
This Privacy Policy may be updated periodically. Continued use of TibianHub after updates means you accept the revised policy.
If a change is significant, we may highlight it through platform messaging.